Great experience buying speakers, then an amp from the Cape Town branch. The speakers were delivered the day after they arrived at the branch, and the amp was received on a Friday and then got to me in a matter of hours. Very appreciative of the salesperson who clearly went out of their way to get it to me before the weekend. Excellent experience all round. Show More

Having downsized homes, I was in search of a minimalist audio solution. At the outset I was most impressed by the website of E-piphany. I was able to search, compare and contrast a number of options for my needs with ease. After an appointment and consultation with Brent Vercuiel at their showroom, I knew after 5 minutes with him that I was at the right place. Brent easily understood my needs and demonstrated a few options. With a week he had delivered and installed my new system at my home. I will recommend e-Phiphany without a doubt. I forsee a long lasting relationship with them. Thank you Brent for your sterling service! Show More

What an experience. I first contacted the Cape Town branch and was greeted with the friendliest switch board staff. They wanted to assist. They then transferred me to Hein and he took my call even though he was busy opening the new Sandton Shop. He assisted me and arranged that I go through to the Cape Town branch where Andre assisted me. He is very knowledgeable and to assist in getting the best possible outcome. Anyone that is looking to buy any high end audio products, please contact E-Piphany, they will assist you with everything you need. Show More

I recently dealt with Brent who assisted me with my faulty pair of Sennheiser Momentum True Wireless 3 earbuds. I contacted him late on a Friday. On Monday morning contacted the supplier and immediately arranged a brand new pair of Momentum 4s for me to collect. They were ready for collection that same afternoon! I had the new earphones in my hands only days later - and the delay was only because that was the soonest I could get to the showroom to hand in my faulty TW 3s and collect the brand new and upgraded replacements. The whole experience was totally painless, totally effortless (from my side) and completely satisfying. This kind of amazingly quick, easy and professional customer service is extremely rare. I highly recommend Brent and his team and certainly they've made a customer for life in me. Thank you Brent! Show More